Monitor from 13 Locations worldwide

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Ping Locations and Data Center

Here is the list of our locations from where we ping to your applications.

Have anything in mind?

Drop a text and we will get back to you as soon as possible.

Ping from any/every location to ensure performant and timely responses.

We monitor your applications from all these location 🤓.

Multi-Channel Support

Manage customer inquiries from various channels—including email, social media, live chat, and phone—all in one place.

Customizable Workflows

Customize workflows to match your business processes preferences. From automated responses to ticket routing.

Seamless Integrations

Integrates with popular business tools such as CRM systems, project management software, and communication platforms.

Try It Now Risk-Free

Discover how Zenix can enhance your support team’s efficiency, improve customer satisfaction, and take your business to the next level.
“The platform is user-friendly and has improved our response times significantly. Our team and customers are happier than ever.”
James Wilson ― IT Support Specialist

Every feature you need, all in a single system.

Explore a spectrum of solutions meticulously designed to empower your business growth.

Speed

Swift approvals ensuring your business stays ahead in crucial decisions.

Flexibility

Tailored solutions adapting seamlessly to your evolving business.

Confidence

Reliable support fostering trust, providing assurance for your aspirations.

Data integration

Our data integration solutions unify data sets, enabling real-time insights and strategic decision-making.

Supply chain optimization

Leverage data analytics and predictive algorithms to optimize inventory and supplier relationships.

Process automation

Streamline your workflows and reduce manual tasks. Enhance efficiency, and focus on strategic initiatives.

You can contact the help desk via phone, email, or through our online support portal, available 24/7 for your convenience.
Our help desk can assist with a wide range of technical issues including software troubleshooting, hardware problems, network connectivity, account access, and general IT support.
Yes, our help desk can provide remote assistance using secure remote access tools to troubleshoot and resolve issues directly on your device.
The help desk operates 24/7 to ensure you receive timely support whenever you need it, including weekends and holidays.

Yes, you can check the status of your support request through our online support portal or by contacting the help desk directly for updates.

Frequently asked questions

Discover our help desk FAQs to learn how we efficiently address your technical issues, ensuring you receive the support needed to stay productive and focused.

The following table lists each datacenter, its region, and its slug:

Datacenter Region Slug
NYC1 New York City, United States nyc1
NYC2 New York City, United States nyc2
NYC3 New York City, United States nyc3
AMS3 Amsterdam, the Netherlands ams3
SFO2 San Francisco, United States sfo2
SFO3 San Francisco, United States sfo3
SGP1 Singapore sgp1
LON1 London, United Kingdom lon1
FRA1 Frankfurt, Germany fra1
TOR1 Toronto, Canada tor1
BLR1 Bangalore, India blr1
SYD1 Sydney, Australia syd1

 

Additionally, our database is hosted in Singapore location.