At Bryzora, we strive to provide the best possible service to our users. However, we understand that sometimes things might not work out as expected. Below is our refund policy to ensure transparency and fairness.
1. Free Trial
We offer a 7 days free trial period for all new users. During this time, you can explore all the features and functionalities of Bryzora without any charge. No refunds will be issued for services used during the free trial period.
2. Subscription Cancellations
You may cancel your subscription at any time. If you cancel your subscription, you will retain access to Bryzora until the end of your current billing cycle. No further charges will be made, but refunds for the remaining period of your subscription will not be issued.
3. Refund Eligibility
Refunds are only eligible under the following circumstances:
Technical Issues: If you experience technical problems with Bryzora that we are unable to resolve within 10 days of reporting the issue, you may be eligible for a refund for the remaining unused portion of your subscription.
Service Dissatisfaction: If you are not satisfied with the service within the first 10 days of your initial subscription purchase, you may request a refund.
4. Refund Process
To request a refund, please contact our support team at [[email protected]] with your account details and the reason for your refund request.
Refund requests must be made within 10 days of your subscription purchase.
Approved refunds will be processed within 7-10 business days and credited to the original payment method (subject to payment gateway process it may get delayed).
5. Non-Refundable Items
Custom plans and add-ons purchased separately are non-refundable.
Renewal payments are non-refundable unless the cancellation request is made before the renewal date.
6. Changes to the Refund Policy
Bryzora reserves the right to update or modify this refund policy at any time. Changes will be posted on our website, and your continued use of the service constitutes your acceptance of the new terms.
