Group client resources
Keep related monitors and analytics websites organized.
Explore feature →For Agencies
Build a repeatable monitoring workflow for clients.
Use projects, alerts and status pages to make client monitoring easier to review and explain.
A practical starting point
Build a monitoring service your whole team can explain.
A portfolio grows harder to manage when every client has different alert destinations and undocumented dependencies. Use a repeatable onboarding template, group related resources and make response ownership visible. Consistency makes both incident handling and client reporting easier.
A situation you might recognize
Two clients share a hosting provider and receive availability alerts close together. Review the affected services and time windows, then ask the provider to investigate the shared dependency. Communicate what is observed and when the next update will arrive without declaring an unverified cause.
Make it a routine.
During onboarding, verify alert delivery and document escalation contacts. After each change, check the affected pages. In client reviews, explain incidents, observed performance changes and unresolved actions using understandable business context.
Keep the evidence in context.
Separate monitoring visibility from the response service you sell. Keep client-specific data and access within the agreed scope, and confirm plan capacity and delegated permissions before expanding a portfolio.
Read practical guides →Route alerts
Choose supported notification channels and assign response owners.
Explore feature →Share useful updates
Communicate availability and incidents through status pages.
Explore feature →Startup adds white-labeled status pages and 5 teams. Agency includes 150 monitors, 100 status pages, 50 custom domains and 20 teams with 10 team members.